Privacy Policy

Policy Privacy and Cookies

This Privacy and Cookies Policy is intended to explain how TRYOHOME collects, stores and processes your personal data and other data that may be collected for purposes in analysis statistic.

THE TRYOHOME with AV. Brasil 312 1st drt 4150-152 Porto , with NIF: 500858888 is responsible for site www.info@tryohome.com , undertakes The to guarantee The privacy It is The protection of the data personal of the customers It is visitors, following all to the standards cool It is regulatory in force.

TRYOHOME } reserves the right to periodically update and change its Policy in Privacy and Cookies, in order to reflect any changes in the way Our customers' personal data is processed legally. At TRYOHOME  the most recent and current version of the Privacy and Cookies Policy will be displayed, being advisable what The check periodically, for find out any update or change.

PRINCIPLES ADVISORS

O objective main of this policy It is consolidate The relationship in trust It is proximity in between The TRYOHOME  It is related customers. A same he has also as objective to demonstrate transparency in the processing of collected data and informing all customers of their rights It is from the form as they can exercise them, while holders in data personal.

BASIS COOL

THE TRYOHOME acts in strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and the legislation in protection in data applicable, in all processes involving the treatment in data personal.

According to the Agreement with the GDPR, personal data is defined as: “Any information relating to an identified or identifiable natural person (“information holder”); one identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, identity genetics, mental, economic, cultural or Social of that person Natural."

PROTECTION OF THE DATA

We use several measures that aim to guarantee the security of the information collected, the protection of the data personal collected, prevent The use, change or access improper, The disclosure, The loss or undoing no authorized.

As holder of the data, O client he has right The to know which you data collected It is stored, as well as changing them in the customer area and asking the store for their export or elimination.

YOU DATA WHAT THEY ARE COLLECTED

  1. Registration in client or purchase

When registering or purchasing at TRYOHOME The following data is collected: email, name, household, Postal Code, locality, telephone It is NIF. The data collected through the process of the customer's purchase will be processed automatically and are intended for the order processing, such as shipping orders or issuing in invoices.

  1. Newsletter

When registering for the TRYOHOME Newsletter, the following data is collected: name and email.

  1. Form in contact

A TRYOHOME he can yet request data personal us forms in contact, namely, O name, email It is others information what O Visitor us provide.

  1. Navigation at TRYOHOME 

Data related to browsing the store is also always collected. Examples This type of data is device and browser information, network It is address in IP.

GOAL WITH WHAT YOU DATA COLLECTED

Personal data is collected and processed with a view to fulfilling the purposes for which follow indicated:

Installment in service:

  • Greeting of obligations tax;
  • Expedition in orders;
  • Treatment in orders;
  • Invoicing;
  • Resolution of problems such as cancellation, product returns or reimbursement of value of the products and/or service in agreement with The law in force;
  • Support to the client: clarification in doubts about products, O operation from the

TRYOHOME or any other question requested for the client;

Marketing Direct (ex. email marketing):

So that the customer is updated on order status or any news At TRYOHOME , we can send emails and/or SMS with commercial communications referents The offers, products or campaigns, like this as contents themed It is information about O processing in orders registered.

For marketing purposes, at TRYOHOME  We may consider and use certain data as products viewed, products in wishlist or left at the cart abandoned.

Marketing communications are carried out after and with the prior consent of the client.

In any and all cases, TRYOHOME  seeks to ensure that information and data collected and used are suitable for the purposes described and do not constitute a invasion from the privacy of client.

WHEN WE COLLECT YOU DATA?

Data is collected when there is a customer registration with TRYOHOME , registration with newsletter, filling out the contact form, registering an order or during The navigation at store.

WHICH THEY ARE YOU YOUR RIGHTS AND AS HE CAN EXERCISE THEM?

O holder in data personal he has right, The any time, The require O access, rectification, opposition, export and/or elimination, as well as the right not to be subject to The decisions automated.

O client he can exercise any of these rights with TRYOHOME , with the submission of an order sent to the following address info@tryohome.com . O client he can also to present one complaint together from the Commission National in Protection in Data (CNPD).

RETENTION OF THE DATA

THE TRYOHOME  is required to retain information for tax and audit purposes in accordance with The law in force.

José Ribeiro de Almeida keeps your data for {set deadline} due to requirements and specific practices inherent to TRYOHOME  and its sector of activity, or until O client request for what you same be eliminated from the base in data.

O holder he can, The any time, ask for access, rectify or to eliminate you your data personal to the to send one e-mail to info@tryohome.com .

If the customer registers with TRYOHOME , they can check, edit or delete the your personal information at any time from the TRYOHOME customer area.

A order of client, The TRYOHOME he can to alter determined data of client associates The orders registered.

SHARE OF THE DATA

TRYOHOME does not give or sell any type of personal data to any entity other than those necessary for the operation of the service. Data will also not be used personal for any other end without O due consent of holder.

Any third party, with which customer data may be shared, is obliged to use them exclusively as a means of ensuring the proper functioning of your service in name from the TRYOHOME .

A TRYOHOME he can yet to reveal information personally identifiable under special circumstances, such as compliance with court orders that require it or when certain shares violate you Terms It is Conditions of business.

COOKIES

TRYOHOME uses cookies on the website. The cookies used do not collect information that identify the visitor, but rather about the way in which he interacts with the website of the store. The data collected is used for statistical purposes, provision and improvement of service It is from the experience in use.

WHAT TYPES IN COOKIES THEY ARE USED?

Analytical Cookies : are used for the purposes of creating and analyzing statistics, in sense in to improve O operation of Web site, without ever collecting information from character guys.

Cookies in Functionality: Keep to the preferences of user relatively The use of the website, so that it is not necessary to reconfigure the website each time the visit.

Third-Party Cookies: These cookies are created from third-party services, such as Google, Youtube, Facebook, among others. May be used to show you advertising related with to the your shares at the Web site.

For any other question related to the protection of your personal data or about you Cookies used may contact us through of address Following: {email} .